Your trusted parcel forwarding & shopping concierge
Get your FREE Singapore address and start shopping now
Forwarding your parcel in 4 simple steps
1. Sign Up
Upon signing up for free, customers will be provided with a warehouse address and a personalised Drukee identifier
2. Shop
With the provided address and personalised Drukee ID, customers will then be allowed to shop freely on various e-commerce platforms and forward to Drukee's warehouse
3. Settlement
Settlement is then done by customers at the checkout page to ensure packages are ready for forwarding
4. Shipment
Upon receiving of payment, Drukee will arrange for the shipping of the package to the selected delivery address
Assisted Purchase Service
1. Fill the form
Fill out the form of what items you want to purchase
2. We shop for you
We will check your submission and check the availibity of the items
3. We ship to you
Your requested items will be available in the dashboard and ready to be delivered to you
Frequently Asked Questions
How will I know if my package has arrived at our warehouse?
An email notification will be sent to your registered email once your package has arrived at our warehouse and has been processed on our system. Please check your spam or junk folder if you don't receive the email and expecting a package to arrive.
Once you are logged in your dashboard, you are required to declare your package and proceed to payment.
Will you combine my packages into one if I have multiple packages?
We do not combine multipackages into one. You can still make the payment for multiple packages and having them shipped in 1 shipment.
What if the merchant delivered the wrong items or quantity?
We advise you to liaise directly with the merchant.
How long will my packages take to arrive at my shipping address?
This will be depending on the shipping method that you choose. Please note that our warehouse doesn't operate during weekends and public holidays.
How do I make payment?
Once you have declared your packages, you can proceed to make the payment for the packages under "Ready to Ship" tab.
What are the payment methods do you accept?
We accept majority of credit cards via Stripe payment gateway if you are paying by Singapore dollar and Bhutan local bank transfer if you are paying by Bhutanese Ngultrum.
What are the charges that I have to be aware of?
Possible charges are storage fees, airport transport fees and door-to-door delivery fees.
We offer free storage per package for 3 days once your packages has been processed on our warehouse and you are notified via email.
About Drukee
Drukee is an international shipping company offering forwarding services and assisted purchase services from worldwide to Bhutan via Singapore.
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- Shipping from Singapore to Bhutan
- Shipping from USA to Bhutan
- Shipping from Japan to Bhutan
- Shipping from Thailand to Bhutan